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Welcome
to our website. If you continue to browse and use this website
you are agreeing to comply with and be bound by the following
terms and conditions of use, which together with our privacy
policy govern Odd's relationship with you in relation to
this website.
The term "Odd" or " Odd Label Ltd" or "us" or
"we" refers to the owner of the website whose registered
office is The Decimal Place, 8 Blandfield Road, London SW12
8BG. The term "you" refers to the user or viewer of our
website.
The use of this website is subject
to the following terms of use:
The content of the pages of this website is for your general
information and use only. It is subject to change without
notice.
Neither we nor any third parties provide any warranty or
guarantee as to the accuracy, timeliness, performance, completeness
or suitability of the information and materials found or
offered on this website for any particular purpose. You
acknowledge that such information and materials may contain
inaccuracies or errors and we expressly exclude liability
for any such inaccuracies or errors to the fullest extent
permitted by law.
Your use of any information or materials on this website
is entirely at your own risk, for which we shall not be
liable. It shall be your own responsibility to ensure that
any products, services or information available through
this website meet your specific requirements.
This website contains material which is owned by or licensed
to us. This material includes, but is not limited to, the
design, layout, look, appearance and graphics. Reproduction
is prohibited other than in accordance with the copyright
notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not
the property of, or licensed to, the operator are acknowledged
on the website.
Unauthorised use of this website may give rise to a claim
for damages and/or be a criminal offence.
From time to time this website may also include links to
other websites. These links are provided for your convenience
to provide further information. They do not signify that
we endorse the website(s). We have no responsibility for
the content of the linked website(s).
You may not create a link to this website from another website
or document without Odd's prior written consent.
Your use of this website and any dispute arising out of
such use of the website is subject to the laws of England
and Wales.
Payment
Odd Label Ltd accept Visa, Visa Delta, Visa Electron, MasterCard,
JCB, Maestro & Solo and trade online using WorldPay, a
reputable service on a secure server with all the known secure
devices.
Visit WorldPay
if you have any questions regarding the security of your
transactions or the acceptance of certain currencies.
Email support@odd-label.com
to ask any question regarding your online payment and we
will do our best to answer within 24hours.
Refund and exchange
We are happy to exchange your product if you are not entirely
satisfied. Refunds will be given only in case of a damaged
product sent to you by us.
You have up to 14 days (from the date of
shipment) to return the product you are not satisfied with.
If your ‘odd’ package was damaged in shipment,
we will gladly refund all shipping charges. Remember to
save your invoice as your receipt.
Please use a Recorded Delivery service
to make sure your parcel reaches us, and retain your receipt
for postage. We cannot be held responsible for items that
go missing in the post. A ‘proof of posting' form
will not be sufficient.
All items should be returned unworn and with labels intact
within 14 days (from the date of shipment)– for hygiene
reasons, we can only accept garments that have not been
worn.
To return merchandise to
Odd:
1. Use the ’return’ box on your invoice to indicate
which item and why you are returning it.
2. You may receive an exact replacement for the item(s)
or receive a refund if the item was sent damaged by us.
Replacement items will be shipped to you free of charge.
It will be sent to the address on the invoice. If the address
is incorrect, please provide a new shipping address on the
returned invoice.
3. If you are due a refund, we will credit the credit card
originally used.
4. Pack and seal the item(s) and send the package to:
Odd
P.O. Box 51231,
London,
SE17 3ZJ
UK
If you have any questions or concerns about your return,
please email us at support@odd-label.com
Privacy policy
This privacy policy sets out how “Odd” uses and protects
any information that you give “Odd" when you use this website.
"Odd" is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which
you can be identified when using this website, then you
can be assured that it will only be used in accordance with
this privacy statement.
"Odd" may change this policy from time to time by updating
this page. You should check this page from time to time
to ensure that you are happy with any changes. This policy
is effective from 1st April 2006.
What we collect
We may collect the following information:
- Name and Surname
- Contact information including email address
- Demographic information such as post code, preferences
and interests
- Other information relevant to customer surveys and/or
offers
What we do with the information we gather
We require this information to understand your needs and
provide you with a better service, and in particular for
the following reasons:
- Internal record keeping
- We may use the information to improve our products and
services
- We may periodically send promotional emails about new
products, special offers or other information which we think
you may find interesting using the email address which you
have provided
- From time to time, we may also use your information to
contact you for market research purposes. We may contact
you by email, phone or mail. We may use the information
to customise the website according to your interests
Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure we
have put in place suitable physical, electronic and managerial
procedures to safeguard and secure the information we collect
online.
How we use cookies
A cookie is a small file which asks permission to be placed
on your computer's hard drive. Once you agree, the file
is added and the cookie helps analyse web traffic or lets
you know when you visit a particular site. Cookies allow
web applications to respond to you as an individual. The
web application can tailor its operations to your needs,
likes and dislikes by gathering and remembering information
about your preferences. We use traffic log cookies to identify
which pages are being used. This helps us analyse data about
webpage traffic and improve our website in order to tailor
it to customer needs. We only use this information for statistical
analysis purposes and then the data is removed from the
system.
Overall, cookies help us provide you with a better website,
by enabling us to monitor which pages you find useful and
which you do not. A cookie in no way gives us access to
your computer or any information about you, other than the
data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify
your browser setting to decline cookies if you prefer. This
may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site,
you should note that we do not have any control over that
other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide
whilst visiting such sites and such sites are not governed
by this privacy statement. You should exercise caution and
look at the privacy statement applicable to the website
in question.
Controlling your personal information
We will not sell, distribute or lease your personal information
to third parties unless we have your permission or are required
by law. We may use your personal information to send you
promotional information about third parties which we think
you may find interesting if you tell us that you wish this
to happen.
You may request details of personal information which we
hold about you under the Data Protection Act 1998. A small
fee will be payable. If you would like a copy of the information
held on you please email support@odd-label.com.
If you believe that any information we are holding on you
is incorrect or incomplete, please write to or email us
as soon as possible, at the above address. We will promptly
correct any information found to be incorrect.
Website disclaimer
The information contained in this website is for general
information purposes only. The information is provided by
“Odd” and whilst we endeavor to keep the information up-to-date
and correct, we make no representations or warranties of
any kind, express or implied, about the completeness, accuracy,
reliability, suitability or availability with respect to
the website or the information, products, services, or related
graphics contained on the website for any purpose. Any reliance
you place on such information is therefore strictly at your
own risk.
In no event will we be liable for any loss or damage including
without limitation, indirect or consequential loss or damage,
or any loss or damage whatsoever arising from loss of data
or profits arising out of, or in connection with, the use
of this website.
Through this website you are able to link to other websites
which are not under the control of "Odd". We have no control
over the nature, content and availability of those sites.
The inclusion of any links does not necessarily imply a
recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running
smoothly. However, "Odd" takes no responsibility for, and
will not be liable for, the website being temporarily unavailable
due to technical issues beyond our control.
Copyright notice
This website and its content is copyright of "Odd" - © "Odd"
2006. All rights reserved. Any redistribution or reproduction
of part or all of the contents in any form is prohibited
other than the following:
- You may print or download to a local hard disk extracts
for your personal and non-commercial use only
- You may copy the content to individual third parties for
their personal use, but only if you acknowledge the website
as the source of the material You may not, except with our
express written permission, distribute or commercially exploit
the content. Nor may you transmit it or store it in any other
website or other form of electronic retrieval system. |
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